Select a category to explore Evernow’s Frequently Asked Questions.

    It's an emergency, who should I contact?

    Because we are a telehealth service, we are not able to handle medical emergencies, which often require in-person examinations and treatment. If you're experiencing a medical emergency, immediately call 911, contact your in-person provider or go to a hospital for urgent care.

    Once you’ve received the appropriate medical attention, update your Evernow provider so that any changes to your health will be reflected in your treatment.